Quick and easy setup and has been working great.

Working well so far!

Took care of me as fast as they could. Very satisfied.

Our original BirdReel had an issue and the company completed troubleshooting. Once testing proved a failed part, the company shipped us a new one. We now have our wonderful views back. All issues are resolved!

Graet camera

Ths is a great concept plus the service was unbelivable. Thanks

My bird feeder is not a BirdReel, but the perch fit. Maybe my company changed their name.

I recently moved and in the move I left my bird feeder laying on the ground in my backyard. It rained and collected water and submerged the camera. I emailed customer service and they were most helpful, getting me sorted and a new camera sent in just a few days. We are back online with the new camera and can now see more birds than ever.

I contacted BirdReel about my scratched/pecked camera. Happily, i was told it was under warranty and a new one would be sent out. It was easy to replace and now i can check out all the birds. Thank you BirdReel for your prompt and courteous response

I have had to contact customer service a few times for technical assistance and have had the best experience with knowledgeable reps helping me through every step and not stopping until the issue was fixed (I’m not technically inclined) the camera is amazing and love watching our backyard birds.

Five star service.

The BirdReel company was very prompt to assist me with the set up and troubleshooting of my new hummingbird feeder. It has worked terrific all summer and now that the hummingbirds are gone I will bring it in for the winter and put my BR-11 feeder, which I have had for a couple of years ,back out. I love both of these feeders and they give me close ups of birds that I had not had before. Pricy but good quality and excellent support. They are well worth the money for the enjoyment I receive.

Awesome help to get my bird camera feeder working again.

BirdReel Camera Screw - BF11

I recently had to order a replacement cable for the solar panels to the camera and replace the perch.Very fast delivery.
Doggone squirrels are eating the electrical cord. This is the second replacement! And when they fall from a tree onto the perch, they break it down because they are fat from eating all the bird food. Rascals!